IT Support Engineer I: Hands-on Network & Systems

Amazon Inc.; Tulsa (OK); On-site; USD 42,000 - 57,000; Full time

Benefits offered by this job

Health benefits from Day 1

401(k) matching

Parental leave

Casual dress code

Job summary

Amazon is seeking an IT Support Engineer I in Tulsa, OK to implement technical solutions and provide high quality hardware, OS, and enterprise software support. You will troubleshoot non-SOP issues and help maintain IT infrastructure across multiple buildings in the area.

Responsibilities include network engineering, system administration, and project management while delivering reliable IT services to internal customers. A strong foundation in Windows, networking, and PC deployment is required.

Qualifications

• 1+ years of Windows Server technologies including AD, DFS, Print Services, SCCM.
• 2+ years troubleshooting in a multi-user high-availability environment.
• 2+ years PC repair, deployment and liquidation experience.
• 1+ years IT client, server, and network service delivery experience.
• 2+ years networking (DNS, DHCP, TCP/IP) experience.

Responsibilities

• Network engineering and troubleshooting across software/hardware environments.
• Ensure infrastructure networks and computing systems are available during production hours.
• Provide analytical/technical support for IT solutions.
• Manage local technical projects.

Skills

Windows Server technologies

Troubleshooting (multi-user HA)

PC repair & deployment

IT service delivery

Networking fundamentals (DNS, DHCP, TC

Cross-platform OS support (Windows,Mac

Corporate network maintenance

Education

High school diploma

Tools

SCCM

Active Directory

Windows Server

OS imaging/deployment

Job description

Amazon is seeking an IT Support Engineer I in Tulsa, OK to implement technical solutions and provide high quality hardware, OS, and enterprise software support. You will troubleshoot non-SOP issues and help maintain IT infrastructure across multiple buildings in the area.

Responsibilities include network engineering, system administration, and project management while delivering reliable IT services to internal customers. A strong foundation in Windows, networking, and PC deployment is required.