IT Support Engineer – Grow with a Fast‑Paced MSP Team

ID Tech Solutions Inc; Lakewood Township (NJ); On-site; USD 33,062 - 38,572; Full time

Benefits offered by this job

Competitive salary and benefits

PTO and paid holidays

Supportive and collaborative culture

Growth opportunities in a fast-paced environment

Job summary

A fast-growing IT services company in Lakewood, NJ is seeking an IT Support Engineer to provide technical support and resolve issues for its clients. The ideal candidate will have at least 3 years of experience, strong knowledge of AD, Office 365, and DNS. Responsibilities include troubleshooting, software installation, and collaborating with a dedicated team. This in-person role offers a competitive salary and benefits in a supportive culture aimed at professional growth.

Qualifications

• Minimum 3 years of experience as an IT Support Engineer.
• Experience in an MSP environment preferred.
• Strong troubleshooting instincts.

Responsibilities

• Field incoming help requests from end users.
• Document problem-solving processes for help desk requests.
• Perform software installation and configuration.
• Provide basic hardware support and setup.
• Collaborate closely with the team and escalate tickets.

Skills

AD knowledge

Office 365 proficiency

DNS knowledge

Troubleshooting skills

Interpersonal skills

Team collaboration

Education

CompTIA A+ Certification

CompTIA Network+ Certification

Job description

A fast-growing IT services company in Lakewood, NJ is seeking an IT Support Engineer to provide technical support and resolve issues for its clients. The ideal candidate will have at least 3 years of experience, strong knowledge of AD, Office 365, and DNS. Responsibilities include troubleshooting, software installation, and collaborating with a dedicated team. This in-person role offers a competitive salary and benefits in a supportive culture aimed at professional growth.