MSP IT Support Engineer — Remote/Hybrid

Bowman Williams; Hazlet Township (NJ); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(k) with company match

Life insurance

Referral program

Job summary

A leading IT services provider in Hazlet, NJ, is seeking an IT Support Engineer to provide hands-on and remote support in an MSP environment. This role involves troubleshooting servers, managing Microsoft 365, and delivering outstanding customer service. The ideal candidate should have MSP experience and strong communication skills. This full-time position offers a salary of $60,000 to $80,000 per year, with benefits including medical and vision insurance.

Qualifications

• MSP experience strongly preferred.
• Knowledge of Microsoft 365 support and Azure AD.
• Familiarity with backup and disaster recovery solutions.

Responsibilities

• Provide hands-on and remote support for desktops, servers, and networks.
• Manage and support Microsoft 365.
• Troubleshoot and remediate malware/security issues.

Skills

MSP experience

Knowledge of Microsoft 365 support

Solid foundation in networking basics

Ability to troubleshoot Windows servers

Strong communication skills

Self-motivation and resourcefulness

Tools

ConnectWise tools

Datto

Carbonite

Azure

Job description

A leading IT services provider in Hazlet, NJ, is seeking an IT Support Engineer to provide hands-on and remote support in an MSP environment. This role involves troubleshooting servers, managing Microsoft 365, and delivering outstanding customer service. The ideal candidate should have MSP experience and strong communication skills. This full-time position offers a salary of $60,000 to $80,000 per year, with benefits including medical and vision insurance.