IT Support Desk Specialist – Frontline Tech Help

Infosys Limited; South Jordan (UT); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Disability

401(k) plan

Paid holidays and PTO

Job summary

Infosys Limited in Utah is seeking an IT Service Desk Agent to be the first point of contact for end users requiring technical assistance and support. The position is based in South Jordan, UT, and candidates must reside within commuting distance or be willing to relocate, with potential travel as required.

Requirements include a High School Diploma or GED and at least 1 year of information technology experience.

Qualifications

• High school diploma or GED required.
• At least 1 year of information technology experience.
• Strong customer service and communication skills.
• Ability to learn and support a broad range of IT systems.
• Willingness to work variable shifts including holidays and weekends.

Responsibilities

• Serve as the first point of contact for end users seeking technical assistance.
• Provide timely and professional IT support and issue resolution.
• Document incidents and escalate as needed to resolve complex problems.

Education

High School Diploma/GED

Tools

Windows OS

Job description

Infosys Limited in Utah is seeking an IT Service Desk Agent to be the first point of contact for end users requiring technical assistance and support. The position is based in South Jordan, UT, and candidates must reside within commuting distance or be willing to relocate, with potential travel as required.

Requirements include a High School Diploma or GED and at least 1 year of information technology experience.