IT Support & Cloud Migration Specialist – Albany

EnTech

City of Albany (NY)

Hybrid

USD 62,000 - 75,000

Full time

2 days ago

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Job summary

EnTech Engineering, PC seeks an IT Support Specialist to join our Albany-based team serving a public-sector client and supporting a broader managed-services operation. The initial focus is migrating a Microsoft 365 tenant and decommissioning on-prem servers, then transitioning to remote support with on-site coverage in Albany as needed.

The role requires hands-on technical work, strong problem-solving, and the ability to work evenings or weekends during cutover windows.

Qualifications

3+ years in desktop support or IT operations.
Resident in the NY Capital Region within roughly 30 minutes of Albany 12205.
Hands-on Microsoft 365 and Entra ID administration.
Windows 10/11 troubleshooting; Windows Server and Active Directory familiarity.
Networking fundamentals: DNS, DHCP, VPN, basic switching and wireless.
Willing to work scheduled evenings and weekends during cutover windows.
Able to lift and move equipment up to 50 lbs and work in server rooms and under desks.
Comfortable being the only technical person in the room with a client.

Responsibilities

Migrate and decommission client environments: re-join and re-enroll end-user workstations, validate access.
Provide on-site support during cutover windows and absorb first-line questions.
Administer Microsoft 365: user lifecycle, licensing, Exchange Online, SharePoint and Teams, MFA and conditional access.
Maintain endpoint security agents, patching compliance and device inventory.
Keep documentation and asset records current and manage tickets across client base remotely.