IT Project Technician - Hybrid Networking & Cloud Projects

Tag Solutions Llc; City of Albany (NY); Hybrid; USD 81,120 - 114,400; Full time

Benefits offered by this job

401(k)

Dental insurance

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Parental leave

Professional development assistance

Vision insurance

Job summary

TAG Solutions is seeking an IT Project Technician to drive planning, implementation, and support for client networks, servers, SANs, and cloud services from Albany. You will meet with customers and internal teams to ensure project progress and deliverables.

The role requires strong Windows server, virtualization, and networking skills, along with Microsoft 365 proficiency and solid documentation abilities. A hybrid in Albany, NY-based position with growth potential and professional development

Qualifications

• Minimum three (3) years installing and administering Microsoft Server platforms.
• Minimum three (3) years virtualization experience with VMware vSphere Hypervisor and vCenter Server.
• Minimum three (3) years IP networking experience.
• Experience configuring Layer 2/3 switches, Routers, Wireless APs & Controllers, and Firewalls.
• Experience with Microsoft 365 services is required.
• Project management and planning experience.
• Excellent communication skills and ability to multitask and work independently or in a team.
• Technical writing and documentation abilities.
• Valid driver's license and reliable transportation.
• Technical certifications are desired but not required; willingness to learn.

Responsibilities

• Provides planning, implementation, and support for customers' networks, servers, SANs, virtual environments, and cloud services.
• Meets regularly with customers, peers, and managers to assess project progress.
• Creates technical documentation for projects.
• Sets daily priorities from plans and schedules, coordinating work with customers and the Manager, Proactive Services.
• Documents consulting activities for billing and reference.
• Interacts effectively with customers, peers, and management.
• Acts as escalation resource for the Managed Services Help Desk team on assigned dates.
• Represents TAG Solutions in a professional manner.
• Maintains confidentiality, integrity, and availability of company and customer data assets.

Skills

Microsoft Server

VMware vSphere

IP networking

Layer 2/3 networking

Microsoft 365

Project management

Communication

Technical writing

Driver's license

Technical certifications (VCP/VCAP/CCN

Job description

TAG Solutions is seeking an IT Project Technician to drive planning, implementation, and support for client networks, servers, SANs, and cloud services from Albany. You will meet with customers and internal teams to ensure project progress and deliverables.

The role requires strong Windows server, virtualization, and networking skills, along with Microsoft 365 proficiency and solid documentation abilities. A hybrid in Albany, NY-based position with growth potential and professional development