IT Support & Asset Specialist — Onsite + Remote

JobSiteCare Inc; Port Saint Lucie (FL); On-site; USD 32,000 - 36,000; Full time

Job summary

WorldClinic, Inc. is seeking an IT Support & Asset Specialist to provide day-to-day technical support for Windows PCs, iOS devices, and Microsoft 365. Based at the Port St.

Lucie headquarters, you will handle equipment onboarding/offboarding, inventory tracking, and device provisioning for on-site and remote employees. Responsibilities include troubleshooting, software installations, asset management, and coordinating shipments and returns.

Qualifications

• Minimum two years of experience in IT support or similar role.
• Experience supporting Windows computers and iOS devices.
• Familiarity with Microsoft 365 apps and remote users.
• Experience with device-management and inventory records.

Responsibilities

• Provide day-to-day IT support to employees, including remote users.
• Assist with onboarding and offboarding of devices and accounts.
• Configure and deploy laptops and iOS devices.
• Manage tickets and document troubleshooting steps with Freshservice.

Skills

IT support

Customer service

Communication

Windows + iOS + M365

Device management

Ticketing systems

Freshservice

Intune/Jamf/ABM/Entra ID

Troubleshooting

Tools

Microsoft Intune

Jamf

Apple Business Manager

Microsoft Entra ID

Freshservice

ConnectWise

Job description

WorldClinic, Inc. is seeking an IT Support & Asset Specialist to provide day-to-day technical support for Windows PCs, iOS devices, and Microsoft 365. Based at the Port St.

Lucie headquarters, you will handle equipment onboarding/offboarding, inventory tracking, and device provisioning for on-site and remote employees. Responsibilities include troubleshooting, software installations, asset management, and coordinating shipments and returns.