Onsite IT & Asset Specialist — Tech Support & Inventory

JobSiteCare, Inc.

Port Saint Lucie (FL)

On-site

USD 32,000 - 36,000

Full time

3 days ago

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Job summary

WorldClinic, Inc. is seeking an IT Support & Asset Specialist to provide day-to-day technical support for Windows and iOS devices, manage equipment onboarding/offboarding, and coordinate shipping and inventory from the Port St. Lucie headquarters.

The role supports both on-site and remote employees, utilizing Microsoft 365, Intune, Jamf, and related tools. The candidate will handle device provisioning, issue resolution, and asset tracking while ensuring security and HIPAA compliance in a

Qualifications

Two years of experience in IT support, help desk, or similar role.
Strong customer service skills and professional approach.
Clear verbal and written communication for nontechnical users.
Experience supporting Windows, iOS, Microsoft 365, and remote users.
Familiarity with ticketing, asset-management, and remote support tools.
Ability to organize equipment, track shipments, and maintain inventory records.
Experience with Intune, Jamf, Apple Business Manager, Entra ID, Freshservice is preferred.

Responsibilities

Provide day-to-day technical support to employees, including remote users.
Meet ticket-response, follow-up, and escalation standards.
Troubleshoot Windows, iOS, Microsoft 365, email, connectivity, and printers.
Assist with software installation and Microsoft 365 admin tasks.
Manage device sign-in and access using Entra ID and approved procedures.
Use Intune, Jamf, and Apple Business Manager for device configuration and deployment.
Manage tickets in Freshservice and document troubleshooting steps.