IT Support Analyst: Windows, Networking & Onboarding

Bridge Homes; Salt Lake City (UT); Híbrido; USD 55 000 - 85 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health & Insurance Benefits

401(k) Plan with company match

Paid Time Off

Parental Leave

Tuition Reimbursement

Resumo da oferta

Bridge Investment Group in Salt Lake City, UT is seeking an Information Technology Analyst to support desktop computers, applications, and related technology across national Bridge properties. The role includes setup, testing, and issue resolution for Windows desktops, Office applications, and networking components.

You will assist offsite staff and satellite offices, respond to inquiries via email and phone, and ensure proper installation of software and peripherals.

Qualificações

• Minimum 3 years' experience of IT support
• Minimum 2 years supporting large onsite team as well as remote users with minimal supervision
• Minimum 2 years' experience onboarding IT needs for new employees
• High proficiency in Microsoft Windows and Office, Ethernet and wireless networking, hardware and software setup
• Ability to multi-task and prioritize competing service request
• Ability to work independently and efficiently to meet end-user needs
• Superior organization skills, attention to detail, and appropriate motivation
• Experience with hardware and software issues
• Proficiency in Internet related applications such as E-Mail clients and Web Browsers
• Excellent communication (oral and written), interpersonal, and presentation skills

Responsabilidades

• Provide front end support for PCs and peripherals for Bridge properties nationwide
• Set up equipment for employee use and ensure proper installation of peripherals and software
• Answer inquiries regarding computer software and hardware operation to resolve problems
• Provide client support and technical issue resolution via email, phone, and other electronic media
• Configure software to connect to Internet application servers
• Identify and correct operational issues in end-user computer systems

Conhecimentos

Windows OS

Microsoft Office

Networking

Customer service

Troubleshooting

Email/phone support

Ferramentas

Windows OS

Microsoft Office

Email clients

Web browsers

Printer setup

Descrição da oferta de emprego

Bridge Investment Group in Salt Lake City, UT is seeking an Information Technology Analyst to support desktop computers, applications, and related technology across national Bridge properties. The role includes setup, testing, and issue resolution for Windows desktops, Office applications, and networking components.

You will assist offsite staff and satellite offices, respond to inquiries via email and phone, and ensure proper installation of software and peripherals.