IT Support Analyst I — Hybrid, Flexible Hours

Harris Health; Bellaire (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

Harris Health is seeking an Information Technology Technical Support Analyst I to support hardware and software across the Harris Health system via the IT Customer Service Center. The role ensures that the operational interests of IT functions are represented in daily operations, working across clinical and non-clinical environments within Harris County’s safety-net system.

Education requirements include a two-year degree or certificate in computer maintenance or equivalent, with preferred

Qualifications

• Two-year degree or certificate in computer maintenance or equivalent work experience is required.
• One of the following certifications is preferred: MCDST, MCITP, HDI-DST, or HDI-SCA.

Responsibilities

• The Information Technology Technical Support Analyst I ensures that the operational interests of their functional areas are represented in the day-to-day operations of the IT Department and provides hardware and software support via the IT Customer Service Center.

Skills

Analytical

CRT/LCD

Design

Mathematics

Research

PC

MS Word

MS Excel

MS Access

Education

Two (2) year degree/certificate in computer maintenance or equivalent

MCDST (preferred)

MCITP (preferred)

HDI Desktop Support Technician (HDI-DST) (preferred)

HDI Support Center Analyst (HDI-SCA) (preferred)

Tools

MS Word

MS Excel

MS Access

Job description

Harris Health is seeking an Information Technology Technical Support Analyst I to support hardware and software across the Harris Health system via the IT Customer Service Center. The role ensures that the operational interests of IT functions are represented in daily operations, working across clinical and non-clinical environments within Harris County’s safety-net system.

Education requirements include a two-year degree or certificate in computer maintenance or equivalent, with preferred