IT Specialist – Government Systems (HSPD-12)

Zeva Inc; Washington (District of Columbia); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance and other UK? no

Job summary

Zeva Incorporated seeks an IT Specialist to support a government client under the HSPD-12 program across 60+ locations. You will coordinate IT governance, software configuration, and program updates, while guiding teams with best IT practices and ensuring quality standards are met.

The role requires strong end-user support, documentation, and cross-functional collaboration with project managers and corporate services. Must be a U.S. citizen with willingness to obtain necessary clearances.

Qualifications

• 2–5 years IT support experience with end-user software support.
• Experience with Microsoft Office applications required.
• Strong written and verbal communication with diverse teams.
• Experience with SharePoint is preferred.

Responsibilities

• Serve as POC for technical knowledge for system operations and logistics.
• Prepare and deliver presentations and reports as required.
• Support training of team members on system operation and procedures.
• Assist HSPD-12 enrollments and activations of SmartID cards and troubleshoot issues.
• Ship equipment to field locations and maintain deployed systems.
• Support USAccess site operations and configurations.

Skills

IT support

End-user software support

Microsoft Office

SharePoint

Communication skills

Tools

SharePoint

GSA scheduling tools

Job description

Zeva Incorporated seeks an IT Specialist to support a government client under the HSPD-12 program across 60+ locations. You will coordinate IT governance, software configuration, and program updates, while guiding teams with best IT practices and ensuring quality standards are met.

The role requires strong end-user support, documentation, and cross-functional collaboration with project managers and corporate services. Must be a U.S. citizen with willingness to obtain necessary clearances.