IT Specialist: AI-Driven Ops & Secure Workplace

Tandem Inc.; Draper (UT); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible PTO

Weekly lunches

On-site gym

Job summary

Tandem Inc. is looking for an IT Specialist in Draper, UT. This role involves providing technical support, managing devices, and ensuring systems run smoothly. Responsibilities include provisioning devices, troubleshooting issues, and coordinating with facilities.

The ideal candidate has experience in IT support, is familiar with MDM platforms, and can communicate effectively across technical and non-technical audiences. Opportunities for growth and a dynamic work environment await.

Qualifications

• 1–2+ years of experience in a helpdesk, IT support, or related role.
• Systematic problem solver, using AI tools for diagnosis.
• Clear communicator able to explain technical issues to non-technical employees.

Responsibilities

• Provision, configure, and maintain Mac and Windows devices.
• Troubleshoot hardware and software issues across the employee fleet.
• Coordinate with building management on IT-related work.

Skills

Helpdesk experience

MDM platforms familiarity

Network troubleshooting

Clear communication

Education

College degree in Information Technology or related field

Tools

Okta

Google Workspace Admin

1Password

Job description

Tandem Inc. is looking for an IT Specialist in Draper, UT. This role involves providing technical support, managing devices, and ensuring systems run smoothly. Responsibilities include provisioning devices, troubleshooting issues, and coordinating with facilities.

The ideal candidate has experience in IT support, is familiar with MDM platforms, and can communicate effectively across technical and non-technical audiences. Opportunities for growth and a dynamic work environment await.