IT Specialist: AI-Driven Ops & Secure Workplace

Tandem Inc.; Draper (UT); In loco; USD 55.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible PTO

Weekly lunches

On-site gym

Descrizione del lavoro

Tandem Inc. is looking for an IT Specialist in Draper, UT. This role involves providing technical support, managing devices, and ensuring systems run smoothly. Responsibilities include provisioning devices, troubleshooting issues, and coordinating with facilities.

The ideal candidate has experience in IT support, is familiar with MDM platforms, and can communicate effectively across technical and non-technical audiences. Opportunities for growth and a dynamic work environment await.

Competenze

• 1–2+ years of experience in a helpdesk, IT support, or related role.
• Systematic problem solver, using AI tools for diagnosis.
• Clear communicator able to explain technical issues to non-technical employees.

Mansioni

• Provision, configure, and maintain Mac and Windows devices.
• Troubleshoot hardware and software issues across the employee fleet.
• Coordinate with building management on IT-related work.

Conoscenze

Helpdesk experience

MDM platforms familiarity

Network troubleshooting

Clear communication

Formazione

College degree in Information Technology or related field

Strumenti

Okta

Google Workspace Admin

1Password

Descrizione del lavoro

Tandem Inc. is looking for an IT Specialist in Draper, UT. This role involves providing technical support, managing devices, and ensuring systems run smoothly. Responsibilities include provisioning devices, troubleshooting issues, and coordinating with facilities.

The ideal candidate has experience in IT support, is familiar with MDM platforms, and can communicate effectively across technical and non-technical audiences. Opportunities for growth and a dynamic work environment await.