IT Specialist

HUB Advanced Networks, LLC; San Juan (PR); On-site; USD 37,000 - 42,000; Full time

Job summary

HUB Advanced Networks, LLC seeks a Systems Technician to maintain and test information systems, install and troubleshoot to ensure proper functioning and security across the network.

The role covers hardware/software requests, infrastructure monitoring, backups, and providing technical support to users, with a focus on reliability and enterprise-grade solutions.

Responsibilities

• Identify and process requests for hardware and software needed to satisfy user requirements.
• Assess infrastructure on a regular basis to ensure it continues to meet necessary demands.
• Load appropriate software packages such as operating systems, networking components, and office applications.
• Configure security settings or access permissions for groups or individuals.
• Maintain historical records by documenting system changes and revisions.
• Perform daily system monitoring and maintenance.
• Repair and recover from hardware or software failures. Communicate information to impacted constituencies.
• Install and test computer hardware, equipment, and software applications, ensuring integration with existing network systems; provide technical assistance to computer users relating to installation problems.
• Install, configure, and maintain company servers.
• Perform backups on a regular basis.
• Troubleshoot systems to determine technical issues.
• Evaluate company systems and processes; provide suggestions when upgrades and changes are necessary.
• Maintains compliance with software/hardware licensing and records inventory.
• Follow emergency plans for equipment, power, or security failures when necessary and protect data and security.
• Perform regular file archival and dismissal, as necessary.
• Assist Information Systems Administrator in all assigned technology projects.
• Run reports on systems for different departments when needed.
• Collaborate and support other department's personnel with complex or technical problems.
• Provides setup and configuration of computing peripherals such as printers, monitors, special keyboards, among other equipment, as necessary.
• Set up equipment for presentations according to procedures established.

Job description

Salary Range: $37,450.00 To $42,000.00 Annually

Performs maintenance and testing to company's information systems to ensure proper functioning. Installs, modifies, and troubleshoots systems, and provides technical advice and support to users.

• Identify and process requests for hardware and software needed to satisfy user requirements.
• Assess infrastructure on a regular basis to ensure it continues to meet necessary demands.
• Load appropriate software packages such as operating systems, networking components, and office applications.
• Configure security settings or access permissions for groups or individuals.
• Maintain historical records by documenting system changes and revisions.
• Perform daily system monitoring and maintenance.
• Repair and recover from hardware or software failures. Communicate information to impacted constituencies.
• Install and test computer hardware, equipment, and software applications, ensuring integration with existing network systems; provide technical assistance to computer users relating to installation problems.
• Install, configure, and maintain company servers.
• Perform backups on a regular basis.
• Troubleshoot systems to determine technical issues.
• Evaluate company systems and processes; provide suggestions when upgrades and changes are necessary.
• Maintains compliance with software/hardware licensing and records inventory.
• Follow emergency plans for equipment, power, or security failures when necessary and protect data and security.
• Perform regular file archival and dismissal, as necessary.
• Assist Information Systems Administrator in all assigned technology projects.
• Run reports on systems for different departments when needed.
• Collaborate and support other department's personnel with complex or technical problems.
• Provides setup and configuration of computing peripherals such as printers, monitors, special keyboards, among other equipment, as necessary.
• Set up equipment for presentations according to procedures established.