IT Solutions Architect (Year-Round)

Interlochen Center for the Arts

Interlochen (MI)

On-site

USD 80,000 - 90,000

Full time

6 days ago

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Benefits offered by this job

Free tickets to Interlochen events

Dining/meal benefits on shift

Tuition discounts for employees' kids

403(b) plan managed by TIAA

Pitter Patter Day Care priority access

Employee referral program

Job summary

Interlochen Center for the Arts is seeking a Solution Architect to design and implement scalable technology solutions aligned with organizational goals. You will collaborate with diverse departments to assess needs, define requirements, and architect systems across Salesforce, LMS, and SIS environments.

You will lead analytics initiatives, develop dashboards, and train end-users while staying current with industry trends.

Qualifications

Bachelor’s degree or equivalent professional experience.
5+ years of experience as a solution architect, business analyst, or in a similar role.
Extensive experience administering and developing solutions within the Salesforce platform.
Familiarity with LMS and SIS.
Experience with automation/middleware platforms such as Salesforce Flow, Workato, Zapier, Make.
Experience building and administering Salesforce Experience Cloud Sites.
Experience designing and supporting complex data relationships in relational databases.
Familiarity with Trello and Asana.
Familiarity with Google Workspace and macOS.
Customer-focused mindset with strong organizational skills and the ability to work independently.
Ability to plan workloads, prioritize competing demands, and meet deadlines.
Strong attention to detail, time management, and problem-solving skills.
Commitment to continuous learning and professional development.

Responsibilities

Collaborate with end-users to understand project goals, data challenges, and analytics needs.
Provide actionable insights and recommendations to support data-driven decisions.
Lead analytics/requirements gathering from data collection to deployment and monitoring.
Develop reports, dashboards, and documentation for successful project launches.
Stay up-to-date with industry trends and technologies.
Train and mentor end-users on data analytics best practices and tools.
Manage multiple projects concurrently, ensuring timely delivery and high-quality results.
Communicate complex technical concepts to non-technical end-users clearly.
Collaborate with internal IT teams to deliver comprehensive solutions.
Performs other duties as assigned.

Skills

Customer-focused mindset

Strong organizational skills

Time management

Analytical thinking

Problem-solving skills

Ability to learn quickly

Communication with non-technical users

Education

Bachelor’s degree or equivalent professional experience

Tools

Salesforce

Salesforce Flow

Workato

Zapier

Make

Salesforce Experience Cloud

Relational databases

Trello

Asana

Google Workspace

macOS

Job description

Division :Administration,Business Office
Salary : $80,000 USD - $90,000 USD

The Solution Architect plays a key role in designing and implementing technology solutions that align with Interlochen’s organizational goals and values. This individual will work cross-functionally with a variety of internal departments to assess needs, define requirements, and architect scalable, sustainable solutions.

Collaborate with end-users to understand their project goals, data challenges, and analytics needs.
Provide actionable insights and recommendations to help clients make data-driven decisions.
Lead project analytics/requirements gathering: from gathering and analyzing data to deploying solutions and monitoring results.
Develop reports, dashboards, and documentation to ensure positive project launch.
Stay up-to-date with industry trends and emerging technologies.
Train and mentor end-users on data analytics best practices, tools, and techniques.
Manage multiple projects simultaneously, ensuring timely delivery and high-quality results.
Communicate complex technical concepts to non-technical end-users in a clear and understandable manner.
Collaborate with internal IT teams to deliver comprehensive solutions.
Performs other duties as assigned.

Experience and Skills

Bachelor’s degree or equivalent professional experience required.
5+ years of experience as a solution architect, business analyst, or in a similar role, with a proven track record of designing and implementing technology solutions.
Extensive experience administering and developing solutions within the Salesforce platform.
Familiarity with educational learning management systems (LMS) and student information systems (SIS).
Experience with automation and middleware platforms such as Salesforce Flow, Workato, Zapier, and Make.
Experience building and administering Salesforce Experience Cloud Sites.
Experience designing and supporting complex data relationships in relational databases.
Familiarity with project management tools such as Trello and Asana.
Familiarity with productivity and end-user computing tools; Google Workspace and macOS preferred.
Customer-focused mindset with strong organizational skills and the ability to work independently.
Ability to plan workloads, prioritize competing demands, and consistently deliver on commitments.
Strong attention to detail, time management skills, and ability to meet tight deadlines.
Demonstrated learning agility and ability to quickly master new business and technical concepts.
Commitment to continuous learning and professional development.
Strong business acumen with the ability to translate business needs into technical specifications.
Excellent analytical, critical thinking, evaluation, and problem-solving skills.
Health, dental, and vision insurance
Vacation, Sick, Holiday and generous winter holiday time off
Life insurance
Voluntary life insurance
Short and long-term disability
403(b) plan, managed by TIAA
Free or discounted employee tickets to Interlochen performances and events *some exceptions apply
Early event ticket purchase before general public sales begin
Free Stone Cafeteria meal on shift
Dennison Recreation Center accessibility (includes spouses)
Priority access to Interlochen employees at Pitter Patter Day Care Center (less than one mile from campus)
Employee Referral Program (cash payments)
Tuition discounts for employee’s children at Academy, Camp and Interlochen Online
Parental leave (12 weeks paid for Pregnancy/Maternity/Childbirth leave, 6 weeks paid for Parental leave).

Core Values

Just An Idea reflects Interlochen's commitment to innovation, honoring its legacy of groundbreaking ideas whilecontinuing to pioneer new advancements in the arts and education.
Drawn Here emphasizes the passion that unites Interlochen's diverse community, bringing together students, staff,alumni, and supporters in a shared mission to elevate and inspire through the arts.
The Artist's Journey highlights the nurturing environment Interlochen provides, supporting artists from potentialto mastery through creativity, discipline, and a dedication to growth.
Solo e Tutti captures the balance of individuality and collaboration, celebrating both personal artistic developmentand the power of working together to create meaningful, impactful work.

Core Values

Just An Idea reflects Interlochen's commitment to innovation, honoring its legacy of groundbreaking ideas whilecontinuing to pioneer new advancements in the arts and education.
Drawn Here emphasizes the passion that unites Interlochen's diverse community, bringing together students, staff,alumni, and supporters in a shared mission to elevate and inspire through the arts.
The Artist's Journey highlights the nurturing environment Interlochen provides, supporting artists from potentialto mastery through creativity, discipline, and a dedication to growth.
Solo e Tutti captures the balance of individuality and collaboration, celebrating both personal artistic developmentand the power of working together to create meaningful, impactful work.

These Core Values guide everything we do at Interlochen, fostering a workplace that seamlessly marries tradition with innovation; artwith nature; and collaboration with personal achievement. Joining our community means making a lasting impact while embracing the uniquecreative spirit that defines our culture.

Interlochen Center for the Arts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, ethnicity, national origin or ancestry, gender, gender identity or expression, sexual orientation, religion (religious creed), age, disability status, genetics, pregnancy, protected veteran status, or any other characteristic protected by federal, state or local laws. EEOC Voluntary Self-Identification of Protected Veteran Status Voluntary Self-Identification of Disability Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using a specialized equipment.

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