IT Senior Support Engineer (Consultative & Technical)

Bowman Williams

Baltimore (MD)

Hybrid

USD 80,000 - 100,000

Full time

14 days+

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Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Paid paternity leave

Paid maternity leave

Disability insurance

Certification Reimbursement

Professional Development Assistance

Generous PTO Plan

Job summary

A leading Managed Cloud Services Provider in Maryland seeks an IT Senior Support Engineer to provide technical support to clients remotely and onsite. The ideal candidate has 2+ years of MSP experience and is skilled in Office 365, Citrix, and VMware administration. This full-time role offers a salary range of $80,000 to $100,000 and includes generous benefits for work/life balance.

Qualifications

2+ years MSP experience REQUIRED.
Experience with Office 365 migrations, troubleshooting and setup.
Experience configuring and installing various Windows servers.
Knowledge of Citrix and VMware administration.
Experience installing and maintaining security tools and policies.

Responsibilities

Provide technical leadership and support to clients.
Manage customer network and system infrastructure.
Install and integrate new server hardware and applications.

Skills

MSP experience

Office 365 migrations

Citrix administration

VMware administration

Network support

Server maintenance

Azure

Job description

This range is provided by Bowman Williams. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$80,000.00/yr - $100,000.00/yr

We are seeking a IT Senior Support Engineer to join a Managed Cloud Services Provider who has been providing white glove IT Services to various clients in the financial industry. We are seeking IT Senior Support Engineer (Consultative & Technical) to support our clients both remotely from our Manhattan office and onsite. The purpose of the IT Support Specialist & Field Technician is to provide technical leadership, day to day support to clients, and management to customers network and system infrastructure.

The owners of the Managed Service Provider value quality of life; evident by the benefits they are providing their employees, the defined career tracks they are extending to their team and people seem to resonate because the average tenure is over 4 years.

IT Senior Support Engineer (Consultative & Technical) Qualifications:

2+ years MSP experience REQUIRED
Experience with Office 365 migrations, troubleshooting and setup
Experience configuring and installing various computer and Windows servers up to 19
Knowledge of Citrix and VMware administration
Experience installing and maintaining approved security tools, and policies, and following procedures to implement
Experience supporting, configuring, maintaining, and upgrading corporate customer’s networks and in-house servers
Experience installing and integrate new server hardware and applications
Experience with Azure preferred
Salary $80,000-$100,000
Certification Reimbursement
Professional Development Assistance
Generous PTO Plan
Emphasis on work/life balance