IT Support Engineer (Tier 2.5) MSP

Bowman Williams; Ellicott City (MD); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Disability insurance

Job summary

A technology services firm is seeking a Mid-Senior level IT Support Specialist in Ellicott City, MD. The role involves Microsoft 365 administration, system administration, and managing network infrastructures. Ideal candidates will have at least 3 years of experience with Microsoft cloud and working for a Managed Service Provider. Benefits include medical and vision insurance, 401(k), and paid parental leave.

Qualifications

• 3+ years of Microsoft cloud administration.
• 3+ years of experience working for a Managed Service Provider.
• Experience with backup & disaster recovery.
• Experience migrating clients over to the cloud.

Responsibilities

• Microsoft 365 administration & migration support.
• System Administration for Windows Servers.
• Security & compliance to safeguard infrastructure.
• Network Infrastructure management.

Skills

Microsoft cloud administration

ConnectWise

Windows Servers

VMware

Backup & disaster recovery

Network Infrastructure management

Communication

Job description

This range is provided by Bowman Williams. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base Pay Range

$80,000.00/yr - $100,000.00/yr

Job Summary

We are seeking a Mid‑Senior level IT Support Specialist who is skilled in ConnectWise, Windows servers, Azure, Hyper‑V, VMware, Firewalls, TCP/IP, DHCP, and DNS. The ideal candidate is a team player, able to hit the ground running, an excellent communicator and client relationship builder.

Responsibilities

• Microsoft 365 administration & migration support
• System Administration (Windows Servers)
• Security & compliance to safeguard infrastructure
• Backup & disaster recovery
• Network Infrastructure management (configure firewalls, provide support)

Qualifications

• 3+ years of Microsoft cloud administration
• 3+ years of experience working for a Managed Service Provider REQUIRED*
• Experience with backup & disaster recovery
• Experience migrating clients over to the cloud
• Experience with VMware
• Experience with ConnectWise
• 401k+ 3% match
• Employee growth plans & certification reimbursement
• Opportunity to work heavily in cloud technology

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Information Technology

Industries

IT Services and IT Consulting

Benefits

• Medical insurance
• Vision insurance
• 401(k)
• Paid maternity leave
• Paid paternity leave
• Disability insurance

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