IT Platform & Services Leader

ASM Research, An Accenture Federal Services Company; Charleston (WV); On-site; USD 99,000 - 143,000; Full time

Job summary

ASM Research, an Accenture Federal Services company, seeks an IT Services Senior Manager to lead enterprise IT operations and staff across infrastructure, cloud, security, and compliance. The role focuses on planning, technical leadership, budgeting, and aligning IT services with business needs.

The ideal candidate has a Bachelor's in IT or CS, 7–10 years in IT, 5+ years managing teams, strong communication, and a current security clearance (DoD 8140 / Security+).

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent relevant experience.
• 7–10 years of experience in Information Technology.
• 5+ years of experience managing IT staff.
• Strong communication skills for technical and non-technical audiences.
• Current security clearance and meet DoD 8140 compliance (minimum Security+).

Responsibilities

• Lead IT-related activities across infrastructure, applications, networks, cloud services, virtualization, databases, backup and recovery, disaster recovery, security, and compliance.
• Ensure continuity of computer, network, and application services through technical leadership, project coordination, service planning, and operational oversight.
• Align IT services with business processes and customer requirements while promoting best practices and continuous service improvement.
• Perform technical analysis, effort estimation, system and product design review, architectural fit assessment, compliance evaluation, resource planning, milestone management, and quality oversight.
• Forecast costs, software, hardware, equipment, and personnel needs for IT projects and operations, and prepare and administer budgets and budget reports.
• Recommend and implement hardware and software upgrades for business applications, servers, network equipment, laptops, mobile devices, and related IT assets.
• Design, develop, implement, and coordinate systems, policies, procedures, and standards to strengthen service delivery, security, and operational effectiveness.
• Audit systems and assess outcomes, ensure security of data and network access, and maintain backup and recovery readiness.
• Identify operational issues, analyze root causes, and implement strategic solutions to improve procedures, communications, reporting, and efficiency.
• Prepare long- and short-range systems plans and validate implementation success through monitoring and audits.
• Analyze complex business and user needs and recommend technical solutions that support maintainability and quality.
• Lead, mentor, and manage assigned staff, including recruiting, setting expectations, approving timecards, conducting performance reviews, coaching employees, and enforcing policies.

Skills

IT leadership

Staff management

Communication skills

Security clearance

DoD 8140

Budgeting

Strategic planning

Technical analysis

Risk assessment

Education

Bachelor's degree in IT/CS

Tools

VMware

Cloud services

Job description

ASM Research, an Accenture Federal Services company, seeks an IT Services Senior Manager to lead enterprise IT operations and staff across infrastructure, cloud, security, and compliance. The role focuses on planning, technical leadership, budgeting, and aligning IT services with business needs.

The ideal candidate has a Bachelor's in IT or CS, 7–10 years in IT, 5+ years managing teams, strong communication, and a current security clearance (DoD 8140 / Security+).