Senior Cloud Platform & Reliability Manager

ASM Research, An Accenture Federal Services Company; Springfield (IL); On-site; USD 94,000 - 150,000; Full time

Job summary

ASM Research, An Accenture Federal Services Company, seeks a Cloud Computing Support Lead to act as the senior technical expert for enterprise cloud infrastructure supporting mission‑critical workloads. The role designs, implements, and operates secure, scalable cloud platforms across major providers, and mentors engineers in IaC, containerization, and runbooks.

The position leads incident response, problem management, and optimization activities, collaborating with security, network, and

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or equivalent experience.
• 8–15 years of relevant experience designing, implementing, and operating complex infrastructure or cloud environments in an enterprise or federal IT setting.
• Significant hands‑on experience with at least one major cloud platform (Azure, AWS, or Google Cloud), including production deployments of compute, storage, networking, and managed services.
• Demonstrated expertise with Infrastructure as Code tools (Terraform, CloudFormation) and scripting languages such as Python, PowerShell, or Bash.
• Extensive experience leading incident, problem, and change management activities for high‑visibility or mission‑critical services.
• Ability to obtain and maintain a Public Trust investigation; U.S. citizenship required.

Responsibilities

• Architect, deploy, and manage enterprise cloud environments (e.g., Azure, AWS, Google Cloud), including virtual networks, compute, storage, and managed services that support mission‑critical applications.
• Translate solution requirements into scalable cloud architectures, landing zone designs, and platform standards that align with enterprise controls and governance.
• Implement and maintain Infrastructure as Code and CI/CD pipelines to provide repeatable, auditable provisioning and configuration of cloud resources.
• Design and operate monitoring, logging, and alerting for cloud platforms, using native and third‑party tools to improve reliability and reduce mean time to resolution.
• Apply cloud security best practices, including identity and access management, network segmentation, encryption, and key management, in accordance with regulatory and organizational requirements.
• Lead troubleshooting and root‑cause analysis for complex cloud incidents, coordinating across infrastructure, application, and vendor teams to restore services and prevent recurrence.
• Develop and maintain standards, patterns, SOPs, diagrams, implementation plans, and recovery procedures for cloud platforms and services.
• Mentor cloud engineers on automation, scripting, platform capabilities, and reliability engineering practices to build a high‑performing cloud operations culture.

Skills

Infrastructure as Code

Incident management

Change management

Scripting languages

Security best practices

Education

Bachelor’s degree in Computer Science/IT/Engineering

Master’s degree (preferred)

Tools

Terraform

CloudFormation

Python

PowerShell

Bash

Job description

ASM Research, An Accenture Federal Services Company, seeks a Cloud Computing Support Lead to act as the senior technical expert for enterprise cloud infrastructure supporting mission‑critical workloads. The role designs, implements, and operates secure, scalable cloud platforms across major providers, and mentors engineers in IaC, containerization, and runbooks.

The position leads incident response, problem management, and optimization activities, collaborating with security, network, and