IT Ops & Platform Engineer Intern

DV Trading; New York (NY); Híbrido; USD 91 693 000 - 131 809 000; Tempo integral

Resumo da oferta

DV Trading in New York is seeking an IT Operations Intern to learn the ins and outs of day-to-day IT support. You will be the first point of contact for end-users, log requests, troubleshoot basic hardware and software issues, and help maintain the knowledge base and asset records.

This internship offers hands-on experience in a fast-paced trading environment, with guidance from senior staff and opportunities to develop communication and problem-solving skills while contributing to a supportive

Qualificações

• Experience or coursework related to IT support and help desk activities.
• Strong communication and customer-service mindset.
• Willingness to learn and collaborate with a team.

Responsabilidades

• Act as the first point of contact for IT support, logging and prioritizing user requests via phone, email, or in-person.
• Assist with troubleshooting hardware, managing desk setups, and handling application issues.
• Resolve basic technical problems or escalate to senior staff as needed.
• Help maintain records of IT support activities and contribute to the knowledge base.
• Assist in IT asset management, including inventory tracking.

Conhecimentos

IT support basics

Customer service

Communication skills

Descrição da oferta de emprego

DV Trading in New York is seeking an IT Operations Intern to learn the ins and outs of day-to-day IT support. You will be the first point of contact for end-users, log requests, troubleshoot basic hardware and software issues, and help maintain the knowledge base and asset records.

This internship offers hands-on experience in a fast-paced trading environment, with guidance from senior staff and opportunities to develop communication and problem-solving skills while contributing to a supportive