IT Operations & Platform Engineer Intern

Tradermath; Chicago (IL); Hybrid; USD 55,000 - 69,000; Full time

Job summary

DV Trading is seeking a tech-savvy intern to support IT operations in Chicago. You will act as the first contact for end-user IT requests, help troubleshoot hardware, and assist in maintaining IT records and asset management.

This internship offers exposure to IT operations, problem-solving, and customer-service skills, with opportunities to learn from senior staff and collaborate with a team.

Qualifications

• Expected to graduate by Summer 2028.
• A keen interest in technology and IT systems.
• Basic understanding of operating systems (Windows, macOS, or Linux), hardware, and software.
• Strong communication skills and a customer-service mindset.
• Willingness to learn and collaborate with a team.

Responsibilities

• Act as the first point of contact for IT support, logging and prioritizing user requests via phone, email, or in-person
• Assist with troubleshooting hardware, managing desk setups, and handling application issues
• Resolve basic technical problems or elevate them to senior staff as needed
• Help maintain records of IT support activities and contribute to our knowledge base
• Assist in IT asset management, including inventory tracking
• Provide friendly and professional support to end-users

Skills

Customer service

Communication

Teamwork

Troubleshooting

Education

Expected to graduate by Summer 2028

Tools

Windows

macOS

Linux

Job description

DV Trading is seeking a tech-savvy intern to support IT operations in Chicago. You will act as the first contact for end-user IT requests, help troubleshoot hardware, and assist in maintaining IT records and asset management.

This internship offers exposure to IT operations, problem-solving, and customer-service skills, with opportunities to learn from senior staff and collaborate with a team.