IT Operations Intern — Client Platforms

DV Trading; New York (NY); On-site; USD 55,000 - 69,000; Full time

Job summary

DV Trading seeks a tech-savvy intern in New York to support IT operations and help end-users. You will learn about IT workflows, troubleshoot common issues, and gain hands-on exposure to corporate IT environments.

As the internship progresses, you’ll log requests, assist with hardware setups, contribute to knowledge base articles, and collaborate with a friendly team to deliver reliable user support. This role offers practical training, mentorship, and a chance to develop problem-solving and

Qualifications

• Expected to graduate by Summer 2028.

Responsibilities

• Act as the first point of contact for IT support, logging and prioritizing user requests via phone, email, or in-person
• Assist with troubleshooting hardware, managing desk setups, and handling application issues
• Resolve basic technical problems or elevate them to senior staff as needed
• Help maintain records of IT support activities and contribute to our knowledge base
• Assist in IT asset management, including inventory tracking
• Provide friendly and professional support to end-users

Skills

Customer-service mindset

Strong communication skills

Willingness to learn

Basic OS understanding

Job description

DV Trading seeks a tech-savvy intern in New York to support IT operations and help end-users. You will learn about IT workflows, troubleshoot common issues, and gain hands-on exposure to corporate IT environments.

As the internship progresses, you’ll log requests, assist with hardware setups, contribute to knowledge base articles, and collaborate with a friendly team to deliver reliable user support. This role offers practical training, mentorship, and a chance to develop problem-solving and