Client Platforms Engineer Intern - Summer 2027 DV Trading · Chicago, United States 6 hours ago

Tradermath; Chicago (IL); Hybride; USD 55 000 - 69 000; Plein temps

Résumé du poste

DV Trading is seeking a tech-savvy intern to support IT operations in Chicago. You will act as the first contact for end-user IT requests, help troubleshoot hardware, and assist in maintaining IT records and asset management.

This internship offers exposure to IT operations, problem-solving, and customer-service skills, with opportunities to learn from senior staff and collaborate with a team.

Qualifications

• Expected to graduate by Summer 2028.
• A keen interest in technology and IT systems.
• Basic understanding of operating systems (Windows, macOS, or Linux), hardware, and software.
• Strong communication skills and a customer-service mindset.
• Willingness to learn and collaborate with a team.

Responsabilités

• Act as the first point of contact for IT support, logging and prioritizing user requests via phone, email, or in-person
• Assist with troubleshooting hardware, managing desk setups, and handling application issues
• Resolve basic technical problems or elevate them to senior staff as needed
• Help maintain records of IT support activities and contribute to our knowledge base
• Assist in IT asset management, including inventory tracking
• Provide friendly and professional support to end-users

Connaissances

Customer service

Communication

Teamwork

Troubleshooting

Formation

Expected to graduate by Summer 2028

Outils

Windows

macOS

Linux

Description du poste

About Us

Founded 20 years ago and headquartered in Chicago, the DV Group of financial services firms has grown to more than 600 people operating throughout North America, Europe and Asia. Since spinning out of a large brokerage firm in 2016, DV Trading has rapidly scaled as an independent proprietary trading firm utilizing its own capital, trading strategies, and risk management methodologies to provide liquidity to worldwide financial markets and hedging opportunities to commodity producers and users. Now, DV group affiliates include two broker dealers, a cryptocurrency market making firm, and a bourgeoning investment adviser.

Role Overview

DV Trading is looking for a tech-savvy individual who is interested in learning about IT operations. In this role, you’ll assist our team in delivering excellent support to end-users. This internship will provide opportunities to learn about IT operations, troubleshoot technical issues, and enhance communication & problem-solving skills.

Responsibilities

• Act as the first point of contact for IT support, logging and prioritizing user requests via phone, email, or in-person
• Assist with troubleshooting hardware, managing desk setups, and handling application issues
• Resolve basic technical problems or elevate them to senior staff as needed
• Help maintain records of IT support activities and contribute to our knowledge base
• Assist in IT asset management, including inventory tracking
• Provide friendly and professional support to end-users

Requirements

• Expected to graduate by Summer 2028
• A keen interest in technology and IT systems
• Basic understanding of operating systems (Windows, macOS, or Linux), hardware, and software
• Strong communication skills and a customer-service mindset
• Willingness to learn and collaborate with a team

Compensation Range: $40.00-$50.00 per hour