IT Ops Assistant - Entry-Level Tech Support

Pala Band of Mission Indians; Pala (CA); On-site; USD 25,000 - 39,000; Part time

Job summary

The Pala Band of Mission Indians is seeking an IT Operations Assistant to provide entry-level support within the Information Technology Department. This part-time role focuses on assisting with daily IT operations, equipment setup, basic troubleshooting, and helping IT staff across multiple areas to ensure smooth department functions.

Responsibilities include deploying devices, moving equipment, maintaining inventory, and supporting routine maintenance.

Qualifications

• High school diploma or equivalent.
• Basic computer knowledge; familiar with Windows and Office.
• Valid California Driver’s License.
• Ability to pass background check and drug screening per tribal policy.

Responsibilities

• Assist IT staff with daily operational and technical tasks.
• Set up and deploy computers, monitors, printers, and mobile devices.
• Move, install, and organize IT equipment throughout tribal facilities.
• Troubleshoot hardware, software, and connectivity issues.
• Assist with inventory tracking and organization of IT equipment.
• Maintain clean and organized IT workspaces, storage areas, and equipment rooms.
• Provide basic user support under IT staff guidance.
• Assist with routine maintenance tasks and system setup.
• Run cables and support installation projects as needed.
• Perform general IT administrative tasks.
• Other duties as assigned by IT Director.

Skills

Basic computer knowledge

Windows & Office

Willingness to learn

Organizational skills

Communication skills

Confidentiality

Equipment handling

IT career interest

Education

High school diploma

Tools

Windows

Office software

Equipment setup

Inventory software

Job description

The Pala Band of Mission Indians is seeking an IT Operations Assistant to provide entry-level support within the Information Technology Department. This part-time role focuses on assisting with daily IT operations, equipment setup, basic troubleshooting, and helping IT staff across multiple areas to ensure smooth department functions.

Responsibilities include deploying devices, moving equipment, maintaining inventory, and supporting routine maintenance.