IT Operations Assistant

Pala Band of Mission Indians; Pala (CA); Presencial; USD 25 000 - 39 000; Tempo parcial

Resumo da oferta

The Pala Band of Mission Indians is seeking an IT Operations Assistant to provide entry-level support within the Information Technology Department. This part-time role focuses on assisting with daily IT operations, equipment setup, basic troubleshooting, and helping IT staff across multiple areas to ensure smooth department functions.

Responsibilities include deploying devices, moving equipment, maintaining inventory, and supporting routine maintenance.

Qualificações

• High school diploma or equivalent.
• Basic computer knowledge; familiar with Windows and Office.
• Valid California Driver’s License.
• Ability to pass background check and drug screening per tribal policy.

Responsabilidades

• Assist IT staff with daily operational and technical tasks.
• Set up and deploy computers, monitors, printers, and mobile devices.
• Move, install, and organize IT equipment throughout tribal facilities.
• Troubleshoot hardware, software, and connectivity issues.
• Assist with inventory tracking and organization of IT equipment.
• Maintain clean and organized IT workspaces, storage areas, and equipment rooms.
• Provide basic user support under IT staff guidance.
• Assist with routine maintenance tasks and system setup.
• Run cables and support installation projects as needed.
• Perform general IT administrative tasks.
• Other duties as assigned by IT Director.

Conhecimentos

Basic computer knowledge

Windows & Office

Willingness to learn

Organizational skills

Communication skills

Confidentiality

Equipment handling

IT career interest

Formação académica

High school diploma

Ferramentas

Windows

Office software

Equipment setup

Inventory software

Descrição da oferta de emprego

PALA BAND OF MISSION INDIANS
Human Resources 35008 Pala Temecula Rd PMB 50 PALA, CA 92059

POSITION DESCRIPTION

Title: IT Operations Assistant
Department/Division: Information Technology Department
FLSA:
Status: Part-Time
Supervisor: IT Director
Subordinates: None

POSITION SUMMARY

The IT Operations Assistant provides entry-level support to the Information Technology Department. This position assists with day-to-day operational tasks, basic technical support, equipment setup, and general IT department needs. The role is designed to support IT staff by completing assigned tasks across multiple areas of technology operations and providing assistance wherever needed to ensure smooth departmental operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist IT staff with daily operational and technical tasks as assigned.
• Help set up and deploy computers, monitors, printers, and mobile devices.
• Assist with moving, installing, and organizing IT equipment throughout Tribal facilities.
• Perform basic troubleshooting of hardware, software, and connectivity issues.
• Assist with inventory tracking and organization of IT equipment and supplies.
• Help maintain the cleanliness and organization of IT workspaces, storage areas, and equipment rooms.
• Provide basic support to users under the guidance of IT staff.
• Assist with routine maintenance tasks such as device updates, equipment checks, and system setup.
• Run cables, assist with mounting equipment, and support installation projects when needed.
• Perform general administrative or operational tasks for the IT department.
• Other duties as assigned by the Director of IT or designated supervisor.

KNOWLEDGE, SKILLS, CERTIFICATIONS AND ABILITIES

• Basic understanding of computers, mobile devices, and common office technology.
• Willingness to learn IT systems, troubleshooting processes, and technology operations.
• Ability to follow instructions and complete assigned tasks independently.
• Strong organizational skills and attention to detail.
• Ability to lift and move equipment such as computers, monitors, and boxes.
• Good communication and teamwork skills.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Interest in pursuing a career in Information Technology is preferred.

MINIMUM QUALIFICATIONS

• High school diploma or equivalent required.
• Basic computer knowledge and familiarity with Windows and office software.
• Valid California Driver’s License.

Must be able to pass a Fingerprint-based background check of potential employees, volunteers, and contractors pursuant to Public Law 101-630 - Indian Child Protection and Family Violence Prevention Act.

Indian preference will apply.

OTHER REQUIREMENTS

All employees are expected to follow the Tribal Employee Handbook of the Pala Band of Mission Indians and must adhere to any additional applicable addenda.

• Must acknowledge and agree to maintain a Drug-Free workplace as a condition of employment with the Pala Band of Mission Indians. Must pass pre-employment and random drug testing during employment. A DMV printout and background check will be required.
• Indian preference will apply. The Pala Band of Mission Indians will give hiring preference to fully qualified applicants who are Pala Tribal Members. Pala Band of Mission Indians is an equal opportunity employer.