IT Operations Shift Leader - Lead, Optimize & Collaborate

Willow Summit Solutions; Portland (OR); On-site; USD 55,000 - 79,000; Full time

Benefits offered by this job

Health Insurance

401(k)

Professional development

Job summary

Willow Summit Solutions in Portland, OR is seeking a Shift Leader for full-time employment. The role oversees daily operations, manages a 5-10 person team, and coordinates with departments to ensure smooth service delivery.

Ideal candidates will have IT operations experience, strong leadership and communication skills, and familiarity with HR policies. The position offers comprehensive benefits and opportunities for professional development in a collaborative, inclusive environment.

Qualifications

• Minimum 3 years of leadership or supervisory experience.
• Strong leadership and communication skills.
• Familiarity with HR policies and procedures.
• Experience in IT operations or related field.

Responsibilities

• Oversee daily operations and ensure tasks are completed efficiently.
• Manage and mentor a team of 5-10 employees.
• Coordinate with other departments to ensure seamless communication.
• Monitor and maintain inventory levels; order supplies as needed.
• Handle employee scheduling and timekeeping; ensure policy compliance.

Skills

Leadership

Communication

HR policies familiarity

IT operations knowledge

Project management tools

Tools

PM tools

Job description

Willow Summit Solutions in Portland, OR is seeking a Shift Leader for full-time employment. The role oversees daily operations, manages a 5-10 person team, and coordinates with departments to ensure smooth service delivery.

Ideal candidates will have IT operations experience, strong leadership and communication skills, and familiarity with HR policies. The position offers comprehensive benefits and opportunities for professional development in a collaborative, inclusive environment.