IT Operations Lead: Shift & Team Coach

Onyx North Solutions; Sacramento (CA); On-site; USD 38,000 - 49,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Tuition reimbursement

Online learning platforms

Job summary

Onyx North Solutions, a Sacramento IT services company, seeks a Shift Leader for a full-time role. You will oversee daily operations, mentor a 5-10 person team, and ensure projects are completed on time with strong communication.

The position requires leadership experience and IT infrastructure knowledge. Salary ranges from $38,000 to $49,325 annually, with a comprehensive benefits package. Applications close 2026-11-22.

Qualifications

• Oversee daily operations and ensure adherence to company policies and procedures.
• Manage and mentor a team of 5-10 employees, providing guidance and support.
• Monitor and maintain equipment and facilities, ensuring they are in good working condition.
• Resolve employee concerns and conflicts, maintaining a positive work environment.
• Conduct performance reviews and provide constructive feedback to team members.
• High school diploma or equivalent.
• 2+ years of experience in a leadership or supervisory role.
• Strong communication and interpersonal skills.
• Familiarity with IT infrastructure and cybersecurity is a plus.

Responsibilities

• Oversee daily operations and ensure adherence to company policies and procedures.
• Manage and mentor a team of 5-10 employees, providing guidance and support.
• Monitor and maintain equipment and facilities, ensuring they are in good working condition.
• Resolve employee concerns and conflicts, maintaining a positive work environment.
• Conduct performance reviews and provide constructive feedback to team members.
• High school diploma or equivalent.
• 2+ years of experience in a leadership or supervisory role.
• Strong communication and interpersonal skills.
• Familiarity with IT infrastructure and cybersecurity is a plus.

Skills

Leadership

Communication

Problem-solving

Team management

Time management

Education

Degree in IT or related field

Job description

Onyx North Solutions, a Sacramento IT services company, seeks a Shift Leader for a full-time role. You will oversee daily operations, mentor a 5-10 person team, and ensure projects are completed on time with strong communication.

The position requires leadership experience and IT infrastructure knowledge. Salary ranges from $38,000 to $49,325 annually, with a comprehensive benefits package. Applications close 2026-11-22.