IT Operations Shift Lead | Team & Service Excellence

Aspen Pacific Solutions; Raleigh (NC); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Professional development opportunities

Job summary

Aspen Pacific Solutions, a Raleigh-based IT consulting firm, is seeking a Shift Leader for a full-time role in Raleigh, NC. The position offers a salary range of $45,000–$59,836 and includes a comprehensive benefits package.

Applicants should have at least 3 years of leadership experience, familiarity with IT operations, and a degree in IT or related field preferred. The role focuses on overseeing daily operations, coordinating with team members, and ensuring timely task completion.

Qualifications

• At least 3 years in a leadership or supervisory role.
• Familiarity with IT operations and project management.
• Degree in IT or related field preferred.

Responsibilities

• Oversee daily operations to ensure smooth workflow.
• Coordinate with team members to meet targets and standards.
• Manage shift schedules, staffing, and performance.
• Maintain a safe and secure work environment.
• Resolve operational issues and implement corrective actions.

Skills

Leadership

Communication

Problem-solving

IT operations

Education

IT-related degree

Job description

Aspen Pacific Solutions, a Raleigh-based IT consulting firm, is seeking a Shift Leader for a full-time role in Raleigh, NC. The position offers a salary range of $45,000–$59,836 and includes a comprehensive benefits package.

Applicants should have at least 3 years of leadership experience, familiarity with IT operations, and a degree in IT or related field preferred. The role focuses on overseeing daily operations, coordinating with team members, and ensuring timely task completion.