Tech Shift Leader: Lead Operations & Team Growth

Willow Global Inc.; Saint Paul (MN); On-site; USD 48,000 - 67,000; Full time

Benefits offered by this job

Health insurance

Retirement plans with matching

Paid time off

Professional development opportunities

Job summary

Willow Global Inc. in Saint Paul, MN is seeking a Shift Leader to oversee daily operations and lead a fast-paced team in a tech-focused environment.

This full-time role offers a salary range of $48,000 to $67,213 per year, with pay tied to experience, location, and performance. You will manage schedules, mentor 5–10 employees, coordinate with cross-functional teams, and ensure high standards of performance.

Qualifications

• Leadership experience in a fast-paced environment.
• 2+ years of supervisory experience.
• Strong communication and interpersonal skills.
• Knowledge of HR policies and procedures.

Responsibilities

• Oversee daily operations and ensure smooth workflow
• Manage and train a team of 5-10 employees
• Coordinate with cross-functional teams to meet project deadlines
• Monitor and report on team performance and productivity
• Handle employee scheduling and timekeeping
• Resolve conflicts and address employee concerns
• Maintain a safe and efficient work environment
• Stay up-to-date with industry trends and best practices
• 2+ years of experience in a leadership role
• Experience with scheduling software and tools

Skills

Leadership

Communication

Problem-solving

Team management

Decision making

Interpersonal skills

Education

Bachelor's degree in Business/HR or related field

Tools

Scheduling software

Job description

Willow Global Inc. in Saint Paul, MN is seeking a Shift Leader to oversee daily operations and lead a fast-paced team in a tech-focused environment.

This full-time role offers a salary range of $48,000 to $67,213 per year, with pay tied to experience, location, and performance. You will manage schedules, mentor 5–10 employees, coordinate with cross-functional teams, and ensure high standards of performance.