Shift Leader

Aspen Pacific Solutions; Raleigh (NC); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Professional development opportunities

Job summary

Aspen Pacific Solutions, a Raleigh-based IT consulting firm, is seeking a Shift Leader for a full-time role in Raleigh, NC. The position offers a salary range of $45,000–$59,836 and includes a comprehensive benefits package.

Applicants should have at least 3 years of leadership experience, familiarity with IT operations, and a degree in IT or related field preferred. The role focuses on overseeing daily operations, coordinating with team members, and ensuring timely task completion.

Qualifications

• At least 3 years in a leadership or supervisory role.
• Familiarity with IT operations and project management.
• Degree in IT or related field preferred.

Responsibilities

• Oversee daily operations to ensure smooth workflow.
• Coordinate with team members to meet targets and standards.
• Manage shift schedules, staffing, and performance.
• Maintain a safe and secure work environment.
• Resolve operational issues and implement corrective actions.

Skills

Leadership

Communication

Problem-solving

IT operations

Education

IT-related degree

Job description

Aspen Pacific Solutions, a leading IT consulting firm in Raleigh, NC, is hiring a Shift Leader for a FULL_TIME position. The role involves overseeing daily operations and ensuring smooth functioning. The salary range is $45,000 - $59,836. The application deadline is November 23, 2026.

As a Shift Leader, you will manage daily operations, coordinate with team members, and ensure tasks are completed on time. You will also handle client communications, resolve issues, and maintain high service standards. Your role is crucial in maintaining the firm's operational efficiency.

You will work in a dynamic team environment at our office in Raleigh, NC. The workplace is collaborative and supportive, fostering a productive atmosphere. The team consists of IT professionals dedicated to delivering top-notch services.

The compensation package for this position offers a salary range of $45,000 to $59,836, which is determined based on factors such as experience, education, and location. In addition to the base salary, employees may be eligible for a comprehensive benefits package that typically includes health insurance, retirement plans, and professional development opportunities. Health insurance often covers medical, dental, and vision care, providing employees and their families with access to necessary healthcare services. Retirement plans, such as a 401(k) or pension scheme, allow employees to save and invest a portion of their salary for future financial security. Professional development opportunities may include tuition reimbursement, workshops, and conferences, enabling employees to enhance their skills and advance their careers. The exact benefits and their specifics will be discussed in detail during the interview process to ensure clarity and transparency.

You should have at least 3 years of experience in a leadership role. Familiarity with IT operations and project management is essential. Strong communication skills and problem-solving abilities are required. A degree in IT or related field is preferred.

• Oversee daily operations to ensure smooth and efficient workflow
• Coordinate with team members to meet production targets and quality standards
• Manage shift schedules, staffing, and performance
• Maintain a safe and secure work environment
• Resolve operational issues and implement corrective actions
• High school diploma or equivalent
• Minimum of 3 years of experience in a leadership or supervisory role
• Strong communication and interpersonal skills
• Ability to work well under pressure and manage multiple tasks
• Knowledge of operational management and best practices