IT Operations Intern – Global Tech (Hybrid)

International Justice Mission; Washington (District of Columbia); Hybrid; USD 11,000 - 17,000; Full time

Benefits offered by this job

Volunteer stipend

Job summary

International Justice Mission (IJM) is seeking an IT Operations Intern to assist in managing and optimizing IT infrastructure across regions. The role offers hands-on experience with Microsoft 365, Azure, and Zoom/Teams, and supports IT services globally.

The position can be fully in-person or hybrid (onsite Tue/Thu) in Washington, DC, requiring 30-40 hours per week during EST business hours. A monthly volunteer stipend supports participation in the internship program.

Qualifications

• Completed at least two years of undergraduate study by internship start.
• Prior internship experience or significant leadership in orgs/volunteer activities.
• Ability to commit to 20, 30, or 40 hours per week during standard business hours.
• Familiarity with Windows and/or macOS operating systems.
• Basic understanding of Microsoft 365 and collaboration tools.
• Exposure to troubleshooting hardware, software, or networking issues.

Responsibilities

• Assist with troubleshooting and resolving IT issues, improving user experience and system performance.
• Support scheduling and coordination of IT service activities.
• Coordinate interdepartmental, global communication efforts.
• Participate in departmental and general IJM administrative support.

Skills

Windows OS

macOS

Microsoft 365

Troubleshooting

Cloud technologies

Identity management

Endpoint management

IT service management basics

Education

Two years undergraduate study by start

Tools

Microsoft 365

Azure

Job description

International Justice Mission (IJM) is seeking an IT Operations Intern to assist in managing and optimizing IT infrastructure across regions. The role offers hands-on experience with Microsoft 365, Azure, and Zoom/Teams, and supports IT services globally.

The position can be fully in-person or hybrid (onsite Tue/Thu) in Washington, DC, requiring 30-40 hours per week during EST business hours. A monthly volunteer stipend supports participation in the internship program.