IT Operations Intern - 2027 Summer Intern

Wilton Re Ltd.; Norwalk (CT); Hybrid; USD 28,000 - 41,000; Full time

Job summary

Wilton Re Ltd. is seeking an IT Operations Intern for the 2027 summer program in Norwalk, CT. The internship runs 10–12 weeks, offering hands-on experience with IT processes, governance, and analytics in a fast-paced environment.

You'll work on Power BI dashboards, documentation, and risk/gov initiatives while collaborating with professionals and mentors to develop technical and business acumen. Hybrid work with in-office and remote components is available.

Qualifications

• Rising junior or senior preferred.
• Attending a 4-year university pursuing a bachelor’s degree.
• Ability to work full time starting early June through mid-August.
• Authorization to work in the U.S.

Responsibilities

• Inventory and document IT processes, workflows, and operational procedures.
• Support documentation of critical business processes and technology dependencies.
• Organize SharePoint and Teams content repositories.
• Document workflow owners, dependencies, and support contacts.
• Assist with automation governance reporting and Power BI dashboard maintenance.
• Build reports related to SDMT capacity, sprint metrics, ticket trends, and project status.

Skills

Strong communication

Collaborative

Adaptable

Growth mindset

Education

Pursuing bachelor’s degree

Tools

Power BI

SharePoint

Teams

Job description

IT Operations Intern - 2027 Summer Intern

We are searching for an experienced IT Operations Intern - 2027 Summer Intern at our Connecticut office.

ITOperations Intern

Program Overview

Wilton Re’s Norwalk based internship program is 10-12weeks, fast-paced, and an exciting opportunity to gain professional experiencewithin your field of study or career interest. Interns will be part of an accelerated learning experience,to challenge skills learned in the classroom and develop new skills whileworking on active Wilton Re projects. In addition, interns will connect to ourcompany culture through community outreach projects and be able to developtheir professional skills and business acumen through frequent exposure tosenior leadership, unique projects, and a network of mentors and fellowinterns.

Responsibilities

• Inventory and document IT processes, workflows, and operational procedures
• Support documentation of critical business processes and technology dependencies
• Help organize SharePoint and Teams content repositories
• Document workflow owners, dependencies, support contacts, and business purpose
• Assist with automation governance reporting
• Assist with Power BI dashboard maintenance
• Build reports related to:
• SDMT capacity utilization
• Sprint metrics
• Ticket trends
• Project status reporting
• Operational KPIs
• Analyze historical service desk data for trends and improvement opportunities
• Assist with project work related to Identity Access Management and Security Groups.
• Research AI productivity tools and governance practices
• Assist with AI governance documentation
• Help evaluate opportunities for SDMT operational efficiencies

What We Look for in aCandidate

• Rising junior or senior
• Attending a 4-year university, pursuing a bachelors level degree
• Ability to work full time beginning of June to mid-August
• Authorization to work in the U.S.
• Adaptable and positive attitude
• Strong communication skills
• Continuous growth mindset
• Collaborative and innovative

What You Can Expect atWilton Re

• Meaningful project-based work
• Community service opportunities
• Networking with senior leaders
• Working with an assigned mentor
• Competitive pay
• Professional development sessions

Location

• Norwalk, CT
• Hybrid format with 3 days in-person and 2 days from home
• Base salary/hourly rate range for thisposition in Connecticut is between $20.00 and $30.00 an hour. Please note thatspecific compensation decisions are based upon a variety of job-related factorsas permitted by law, including geographic location, credentials, skills,education, training, and experience.

Wilton Re strives to attract, develop, andretain a diverse workforce. We are committed to providing an inclusive andaccessible work environment where all associates feel valued, respected, andsupported. Our commitment to inclusivity is reflected in the safeguards,policies and commitments we have in place to remove barriers and provide equalopportunities to prospective and current associates, without discrimination. AHuman Resources representative is available to consult with applicants whorequire accommodation in the application or recruitment process. Anyinformation shared by the applicant about an accommodation will be treated asconfidential.