IT Operations Coordinator: Systems & Support Lead (NYC)

Staffing Solutions USA, Inc.; New York (NY); Sur place; USD 75 000 - 100 000; Plein temps

Résumé du poste

Staffing Solutions USA, Inc. is seeking an IT Coordinator in New York City to oversee day-to-day IT operations, manage projects, and support staff with technology solutions.

This permanent role requires a bachelor’s degree in IT or CS and at least three years of IT coordination experience. You will maintain systems, assist staff, liaise with vendors, document processes, and generate regular reports on performance and progress for management.

Qualifications

• Bachelor’s degree in IT, CS, or related field.
• Minimum 3 years of IT coordination or similar role.
• Proficiency in IT systems, networks, and software applications.
• AS400 or ERP experience is a plus.
• Strong project management skills; able to manage multiple projects simultaneously.
• Excellent verbal and written communication; able to explain technical concepts to non-technical staff.
• Able to troubleshoot and resolve IT issues efficiently.
• Team player with collaboration and interpersonal skills.

Responsabilités

• Provide technical support to employees, troubleshoot hardware and software issues, and ensure prompt resolution of IT-related problems.
• Oversee the maintenance and upgrade of IT systems, including servers, networks, and software applications.
• Liaise with external vendors and service providers to procure IT equipment and services, ensuring cost-effective solutions and timely delivery.
• Maintain accurate and up-to-date documentation of IT processes, systems, and procedures.
• Generate regular reports on IT activities, system performance, and project progress for management review.

Connaissances

Project management

Communication

Problem-solving

AS400 ERP

Technical skills

Formation

Bachelor's degree in IT/CS

Outils

ERP systems

Description du poste

Staffing Solutions USA, Inc. is seeking an IT Coordinator in New York City to oversee day-to-day IT operations, manage projects, and support staff with technology solutions.

This permanent role requires a bachelor’s degree in IT or CS and at least three years of IT coordination experience. You will maintain systems, assist staff, liaise with vendors, document processes, and generate regular reports on performance and progress for management.