IT COORDINATOR

Staffing Solutions USA, Inc.; New York (NY); On-site; USD 75,000 - 100,000; Full time

Job summary

Staffing Solutions USA, Inc. is seeking an IT Coordinator in New York City to oversee day-to-day IT operations, manage projects, and support staff with technology solutions.

This permanent role requires a bachelor’s degree in IT or CS and at least three years of IT coordination experience. You will maintain systems, assist staff, liaise with vendors, document processes, and generate regular reports on performance and progress for management.

Qualifications

• Bachelor’s degree in IT, CS, or related field.
• Minimum 3 years of IT coordination or similar role.
• Proficiency in IT systems, networks, and software applications.
• AS400 or ERP experience is a plus.
• Strong project management skills; able to manage multiple projects simultaneously.
• Excellent verbal and written communication; able to explain technical concepts to non-technical staff.
• Able to troubleshoot and resolve IT issues efficiently.
• Team player with collaboration and interpersonal skills.

Responsibilities

• Provide technical support to employees, troubleshoot hardware and software issues, and ensure prompt resolution of IT-related problems.
• Oversee the maintenance and upgrade of IT systems, including servers, networks, and software applications.
• Liaise with external vendors and service providers to procure IT equipment and services, ensuring cost-effective solutions and timely delivery.
• Maintain accurate and up-to-date documentation of IT processes, systems, and procedures.
• Generate regular reports on IT activities, system performance, and project progress for management review.

Skills

Project management

Communication

Problem-solving

AS400 ERP

Technical skills

Education

Bachelor's degree in IT/CS

Tools

ERP systems

Job description

One of our clients in NYC is seeking an IT Coordinator will be responsible for overseeing and coordinating the day-to-day operations of the IT department. This role involves managing IT projects, ensuring the smooth operation of IT systems, and providing technical support to staff. The IT Coordinator will work closely with the IT Manager to implement technology solutions that enhance business operations and improve efficiency.

Key Responsibilities:

• Technical Support:Provide technical support to employees, troubleshoot hardware and software issues, and ensure prompt resolution of IT-related problems.
• System Maintenance:Oversee the maintenance and upgrade of IT systems, including servers, networks, and software applications.
• Vendor Management:Liaise with external vendors and service providers to procure IT equipment and services, ensuring cost-effective solutions and timely delivery.
• Documentation:Maintain accurate and up-to-date documentation of IT processes, systems, and procedures.
• Reporting:Generate regular reports on IT activities, system performance, and project progress for management review.

Qualifications:

• Education:Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Experience:Minimum of 3 years of experience in IT coordination or a similar role.
• Technical Skills:Proficiency in IT systems, networks, and software applications. Any AS400 or ERP system experience is a plus.
• Project Management:Strong project management skills with the ability to manage multiple projects simultaneously.
• Communication: verbal and written communication skills. Ability to explain technical concepts to non-technical staff.
• Problem-Solving:Strong analytical and problem-solving skills. Ability to troubleshoot and resolve IT issues efficiently.
• Team Player:Ability to work collaboratively with colleagues and external partners. Strong interpersonal skills.

Job Location

New York City

Position Type

Permanent

Salary Range

75k-100k