IT Operations & Security Coordinator

NYSTEC; City of Albany (NY); On-site; USD 31,000 - 39,000; Full time

Job summary

NYSTEC is seeking an IT Coordinator to support Information Technology and Corporate Information Security by coordinating administrative, operational, financial, and project-related activities. The role handles invoice intake, record-keeping, and governance tasks while enabling learning across IT, cybersecurity, and business operations to build a long-term career in technology.

The position emphasizes organization, attention to detail, and strong communication with internal stakeholders and

Qualifications

• Associate degree in IT, business, or related field.
• Strong organizational and documentation skills.
• Ability to manage multiple tasks and deadlines.
• Experience with spreadsheets and ticketing tools.

Responsibilities

• Coordinate routine IT and Corporate Information Security administrative and operational activities.
• Maintain Kanban boards and track USRs, intake work, and priorities.
• Manage IT invoice intake, validation, and routing with Finance and IT leadership.
• Maintain records for IT purchases, renewals, contracts, invoices, service requests, and governance data.
• Update IT and governance systems, asset inventory, and compliance platforms such as Hyperproof.
• Support IT and information security projects by organizing meetings and tracking action items.
• Assist with procurement, vendor coordination, and renewal tracking.
• Create reports, trackers, dashboards, and summaries for IT activities and priorities.
• Document processes and SOPs for recurring IT coordination tasks.

Skills

Organizational skills

Attention to detail

Communication

Independent work

Team collaboration

Education

Associate degree in IT, business administration, or related field

Tools

Microsoft 365

Job description

NYSTEC is seeking an IT Coordinator to support Information Technology and Corporate Information Security by coordinating administrative, operational, financial, and project-related activities. The role handles invoice intake, record-keeping, and governance tasks while enabling learning across IT, cybersecurity, and business operations to build a long-term career in technology.

The position emphasizes organization, attention to detail, and strong communication with internal stakeholders and