IT Network & Security Support — Education

Tennessee Board of Regents; Nashville (TN); In loco; USD 48.000 - 55.000; Tempo pieno

Descrizione del lavoro

The Tennessee Board of Regents through TCAT Nashville is seeking an IT Support Associate to join our Information Technology team. This full-time, Monday–Friday role requires a hands-on administrator to troubleshoot and support campus computers and networks, both in-person and remotely, with 37.5 hours weekly.

Ideal candidates will have an IT diploma or CompTIA certifications, strong networking and security fundamentals, and the ability to manage devices across Windows, macOS, Linux, and mobile

Competenze

• Minimum of two years’ work experience in networking, helpdesk, hardware, software, and network troubleshooting.
• High school diploma or equivalent with IT diploma or CompTIA A+ and Network+ certifications; relevant experience acceptable.
• Ability to work with Windows, macOS, Linux, and mobile devices; travel to off-campus locations may be required.

Mansioni

• Troubleshoot and maintain performance of computers and networks; provide in-person or remote support.
• Assist with design and implementation of security measures and IT resources utilization.
• Assist with inventory, help desk tickets, and maintenance of networking equipment.
• Support facilities and administrative staff in IT resources; occasional travel to off-campus locations.
• Remain current with IT developments; work with routers, switches, VOIP, and servers.

Conoscenze

Networking

Troubleshooting

Customer support

IT security

Documentation

Formazione

High school diploma or equivalent plus IT diploma or CompTIA A+/Net+

Two years IT networking/helpdesk experience

Strumenti

Microsoft Intune

Azure Entra & Identities

VOIP

Switch/Firewall management

Servers

PC/Mac/Linux

Descrizione del lavoro

The Tennessee Board of Regents through TCAT Nashville is seeking an IT Support Associate to join our Information Technology team. This full-time, Monday–Friday role requires a hands-on administrator to troubleshoot and support campus computers and networks, both in-person and remotely, with 37.5 hours weekly.

Ideal candidates will have an IT diploma or CompTIA certifications, strong networking and security fundamentals, and the ability to manage devices across Windows, macOS, Linux, and mobile