IT Support Technician — Onboarding, Security & Growth
Truxton Trust Company
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Benefits offered by this job
Job summary
Truxton Trust Company in Nashville, TN, seeks an IT Support Technician to serve as the frontline contact for employees, addressing workstation, software, device, printer, and connectivity issues to keep operations running smoothly. You will assist with onboarding and offboarding, maintain asset and access records, and collaborate with managed service providers to resolve escalations.
The role emphasizes cybersecurity awareness, documentation, and continual process improvement.
Qualifications
- Bachelor’s degree in IT or related field required.
- Strong troubleshooting and customer service skills.
- Experience with Microsoft 365 applications is a plus.
Responsibilities
- Provide frontline IT support for workstations, software, devices, and printers.
- Assist onboarding and offboarding processes and document procedures.
- Maintain records of assets, access, and tickets; coordinate with vendors.
- Support cybersecurity awareness and IT governance activities.
Skills
Education
Tools
Job description
Truxton Trust Company in Nashville, TN, seeks an IT Support Technician to serve as the frontline contact for employees, addressing workstation, software, device, printer, and connectivity issues to keep operations running smoothly. You will assist with onboarding and offboarding, maintain asset and access records, and collaborate with managed service providers to resolve escalations.
The role emphasizes cybersecurity awareness, documentation, and continual process improvement.
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