IT Key User — WMS & IT Systems Champion

NewCold Advanced Logistics; Germany (OH); On-site; USD 70,000 - 90,000; Full time

Job summary

NewCold Advanced Logistics is seeking an IT Key User to support our IT and WMS operations. You will be responsible for providing training, monitoring systems, and troubleshooting IT issues while collaborating closely with the internal team and vendors.

The ideal candidate has a Bachelor’s degree in computer science, at least 5 years of experience in IT systems, and excellent English skills. Join us to help build a more efficient food supply chain.

Qualifications

• 5+ years of practical experience in IT and WMS systems.
• Very good knowledge of English.
• Experience training users and maintaining IT systems.

Responsibilities

• Prepare internal reports and communications.
• Provide WMS and IT support to users.
• Train new users within the company.
• Serve as point of contact for software vendors.
• Install and maintain hardware.
• Set up WMS communication with new customers.
• Monitor IT system performance.
• Troubleshoot hardware and software issues.

Skills

Problem-solving skills

Troubleshooting skills

Collaboration skills

WMS support knowledge

English proficiency

Education

Bachelor’s degree in computer science or related field

Tools

WMS devices

Desktop PCs

Servers

Job description

NewCold Advanced Logistics is seeking an IT Key User to support our IT and WMS operations. You will be responsible for providing training, monitoring systems, and troubleshooting IT issues while collaborating closely with the internal team and vendors.

The ideal candidate has a Bachelor’s degree in computer science, at least 5 years of experience in IT systems, and excellent English skills. Join us to help build a more efficient food supply chain.