IT Helpdesk Specialist - On-Site Tech Support

Stevens Construction, Inc.; Fort Myers (FL); On-site; USD 42,000 - 52,000; Full time

Job summary

Stevens Construction, Inc. in Fort Myers is seeking an IT Helpdesk Specialist to diagnose and resolve hardware and software issues. This in-person role supports Windows, macOS, and iOS devices and relies on Microsoft 365. You will learn quickly, manage multiple requests, and contribute to a growing project team.

The position requires 1–2 years of hands-on IT helpdesk experience, strong communication, and a willingness to expand responsibilities over time.

Qualifications

• 1–2 years of IT helpdesk or desktop support experience.
• Experience supporting Windows, macOS, and iOS devices.
• Familiarity with Microsoft 365 applications and services.
• Basic understanding of the Microsoft 365 environment.
• Basic networking and troubleshooting knowledge.
• Experience with audiovisual or conference room technology is a plus.
• Customer service experience preferred.
• Strong communication, organization, and problem-solving skills.
• Detail-oriented and able to manage multiple requests.
• Willingness to learn new systems and take on additional responsibilities over time.

Skills

Customer service

Communication

Organization

Problem solving

Detail-oriented

Multi-tasking

Tools

Microsoft 365

Windows

macOS

iOS

Networking basics

Job description

Stevens Construction, Inc. in Fort Myers is seeking an IT Helpdesk Specialist to diagnose and resolve hardware and software issues. This in-person role supports Windows, macOS, and iOS devices and relies on Microsoft 365. You will learn quickly, manage multiple requests, and contribute to a growing project team.

The position requires 1–2 years of hands-on IT helpdesk experience, strong communication, and a willingness to expand responsibilities over time.