IT Helpdesk Intern — Hands-On Support (Onsite in Birmingham)

Altec; Birmingham (AL); On-site; USD 17,000 - 25,000; Full time

Job summary

Altec is seeking an IT Helpdesk Intern for our Corporate Headquarters in Birmingham, AL. The intern will gain hands-on experience supporting associates with a variety of technical issues and IT-related projects, learning to diagnose and resolve technology problems, and contributing to the IT team's success.

Responsibilities include assisting with troubleshooting, customer service, and technical support across hardware and software systems, working alongside experienced IT professionals and other

Qualifications

• Pursuing or holding a technical degree.
• Must be available to work onsite at our Corporate Headquarters in Birmingham, AL for the duration of the internship.

Responsibilities

• Assist the IT Helpdesk with diagnosing and resolving technical issues.
• Provide hands-on support for hardware and software through real-world projects.
• Collaborate with IT staff to develop troubleshooting and customer service skills.

Skills

Troubleshooting

Customer service

Technical support

Education

Technical degree in progress/holder

Job description

Altec is seeking an IT Helpdesk Intern for our Corporate Headquarters in Birmingham, AL. The intern will gain hands-on experience supporting associates with a variety of technical issues and IT-related projects, learning to diagnose and resolve technology problems, and contributing to the IT team's success.

Responsibilities include assisting with troubleshooting, customer service, and technical support across hardware and software systems, working alongside experienced IT professionals and other