IT Helpdesk Internship

Altec; Birmingham (AL); On-site; USD 17,000 - 25,000; Full time

Job summary

Altec is seeking an IT Helpdesk Intern for our Corporate Headquarters in Birmingham, AL. The intern will gain hands-on experience supporting associates with a variety of technical issues and IT-related projects, learning to diagnose and resolve technology problems, and contributing to the IT team's success.

Responsibilities include assisting with troubleshooting, customer service, and technical support across hardware and software systems, working alongside experienced IT professionals and other

Qualifications

• Pursuing or holding a technical degree.
• Must be available to work onsite at our Corporate Headquarters in Birmingham, AL for the duration of the internship.

Responsibilities

• Assist the IT Helpdesk with diagnosing and resolving technical issues.
• Provide hands-on support for hardware and software through real-world projects.
• Collaborate with IT staff to develop troubleshooting and customer service skills.

Skills

Troubleshooting

Customer service

Technical support

Education

Technical degree in progress/holder

Job description

Job Description

Altec has an immediate need for an IT Helpdesk Intern for our Corporate Headquarters in Birmingham, AL. The candidate selected for this position will gain hands-on experience supporting associates with a variety of technical issues and IT-related projects. Intern will work alongside experienced IT professionals and other associates to develop troubleshooting, customer service, and technical support skills. Through real-world experiences, candidates will learn how to diagnose and resolve technology issues, support hardware and software systems, and contribute to the overall success of the IT team.

Responsibilities

Altec has an immediate need for an IT Helpdesk Intern for our Corporate Headquarters in Birmingham, AL. The candidate selected for this position will gain hands-on experience supporting associates with a variety of technical issues and IT-related projects. Intern will work alongside experienced IT professionals and other associates to develop troubleshooting, customer service, and technical support skills. Through real-world experiences, candidates will learn how to diagnose and resolve technology issues, support hardware and software systems, and contribute to the overall success of the IT team.

Job Description

Altec has an immediate need for an IT Helpdesk Intern for our Corporate Headquarters in Birmingham, AL. The candidate selected for this position will gain hands-on experience supporting associates with a variety of technical issues and IT-related projects. Intern will work alongside experienced IT professionals and other associates to develop troubleshooting, customer service, and technical support skills. Through real-world experiences, candidates will learn how to diagnose and resolve technology issues, support hardware and software systems, and contribute to the overall success of the IT team.

Qualifications

• Candidates must be pursuing or holding a degree in a technical field
• Candidates must be available to work onsite at our Corporate Headquarters in Birmingham, AL for the duration of the internship.

EEO Statement

Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.