IT Helpdesk Analyst – Regional Office Support
Kimley Horn
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Benefits offered by this job
Job summary
Kimley-Horn is seeking an IT Analyst to join the Jacksonville, FL office for local and regional IT support. The role involves daily helpdesk tasks, enterprise application support, and coordination of office equipment installations.
Ideal candidates have IT/CS education with 0–2 years of experience, strong communication, and a customer-service mindset. Travel to other offices within the region is expected as needed.
Qualifications
- Bachelor's or 2-year degree in IT/CS or related field with relevant experience.
- Strong communication and customer service skills with a client-focused mindset.
- Knowledge of Windows-based environments and enterprise applications.
Responsibilities
- Provide local IT helpdesk support for the Jacksonville office and regional teams.
- Support the corporate IT helpdesk and enterprise applications across the region.
- Install printers, copiers, plotters and other office equipment.
- Perform data maintenance and archiving tasks.
- Assist with office moves and expansions.
Skills
Education
Tools
Job description
Kimley-Horn is seeking an IT Analyst to join the Jacksonville, FL office for local and regional IT support. The role involves daily helpdesk tasks, enterprise application support, and coordination of office equipment installations.
Ideal candidates have IT/CS education with 0–2 years of experience, strong communication, and a customer-service mindset. Travel to other offices within the region is expected as needed.
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