Regional IT Helpdesk & Support Analyst
Kimley Horn
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Benefits offered by this job
Job summary
Kimley-Horn is seeking an Information Technology Analyst to join our Twin Cities office in Saint Paul, MN. This role will deliver local IT support and helpdesk assistance to end-users across the region, including installation of printers and office equipment, and support for enterprise applications.
The successful candidate should have IT/CS education and hands-on familiarity with Windows 11, Office 365, Exchange Online, Windows Server, and Active Directory, along with strong communication and
Qualifications
- Bachelor's or Associate degree in IT/CS with related experience
- Knowledge of Windows 11, Office 365, Teams and OneDrive for business, Exchange 365, Windows Server 2019/2025, AD, networking basics
- Strong communication and customer service mindset; able to travel regionally
- Highly organized self-starter; able to work with minimal supervision
Responsibilities
- Provide local IT Helpdesk support and regional end-user support
- Install printers, copiers, plotters, and other office equipment
- Install and support enterprise applications
- Perform data maintenance and data archiving
- Assist with office moves/expansions
Skills
Education
Job description
Kimley-Horn is seeking an Information Technology Analyst to join our Twin Cities office in Saint Paul, MN. This role will deliver local IT support and helpdesk assistance to end-users across the region, including installation of printers and office equipment, and support for enterprise applications.
The successful candidate should have IT/CS education and hands-on familiarity with Windows 11, Office 365, Exchange Online, Windows Server, and Active Directory, along with strong communication and
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