Regional IT Helpdesk & Field Support Analyst
Kimley Horn
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Benefits offered by this job
Job summary
Kimley-Horn in Lakeland, FL is seeking an Experienced IT Analyst to join our local office. This is an on-site role focused on delivering hands-on IT support to the Lakeland office and regional teams, ensuring reliable desktop, network, and application access for colleagues across the region.
The successful candidate will manage daily helpdesk tasks, install and support enterprise applications, printers, and office equipment, and collaborate with local IT staff to keep systems secure and
Qualifications
- Bachelor's or Associate degree in IT/CS or related field.
- 2+ years of IT support experience.
- Knowledge of Windows 10, Office 365, Teams and OneDrive for business, Exchange 365, Windows Server 2016, Active Directory.
- Knowledge of Windows Server 2012/2016 printing and NTFS permissions.
- Strong communication and customer service skills; willingness to travel to regional offices.
Responsibilities
- Provide local IT helpdesk support and regional IT support.
- Install printers, copiers, plotters and other office equipment.
- Install and support enterprise applications.
- Perform data maintenance and data archiving.
- Assist with office moves and expansions.
Skills
Education
Tools
Job description
Kimley-Horn in Lakeland, FL is seeking an Experienced IT Analyst to join our local office. This is an on-site role focused on delivering hands-on IT support to the Lakeland office and regional teams, ensuring reliable desktop, network, and application access for colleagues across the region.
The successful candidate will manage daily helpdesk tasks, install and support enterprise applications, printers, and office equipment, and collaborate with local IT staff to keep systems secure and
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