On-Site IT Analyst — Helpdesk & Office Tech Support

Kimley Horn; Orlando (FL); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Exceptional retirement plan

Comprehensive health coverage

Flexible time off

Student loan matching

Tuition reimbursement

New parent leave

Job summary

Kimley-Horn is seeking an Information Technology (IT) Analyst to join our Orlando, Florida office. The role supports the local office and regional IT teams, delivering daily IT helpdesk services and end-user support across the region.

Responsibilities include assisting with the corporate IT Helpdesk, installing office equipment, supporting enterprise applications, data maintenance, and aiding in office moves. Travel to other offices within the region is required.

Qualifications

• Candidate has passion for technology and customer service.
• Strong communication and organizational skills; able to work with others.
• Willingness to travel regionally for office support.
• Experience or familiarity with Windows environments and enterprise apps is preferred.

Responsibilities

• Provide support on the corporate IT Helpdesk.
• Install printers/copiers/plotters and other office equipment.
• Install and support enterprise applications.
• Perform data maintenance and data archiving.
• Assist with office moves/expansions.

Skills

Customer service

Communication skills

Team collaboration

Willingness to travel

Education

Bachelor's Degree in Information Technology/Systems; Computer Science or related field

Associates Degree in Information Technology/Systems; Computer Science or related field

Tools

Windows 10

Office 365

Teams

OneDrive for Business

Exchange 365

Windows Server 2016

Active Directory

NTFS permissions

Job description

Kimley-Horn is seeking an Information Technology (IT) Analyst to join our Orlando, Florida office. The role supports the local office and regional IT teams, delivering daily IT helpdesk services and end-user support across the region.

Responsibilities include assisting with the corporate IT Helpdesk, installing office equipment, supporting enterprise applications, data maintenance, and aiding in office moves. Travel to other offices within the region is required.