IT Helpdesk & Office Systems Analyst
Kimley-Horn
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Benefits offered by this job
Job summary
Kimley-Horn in Indianapolis, IN is seeking an Information Technology (IT) Analyst to join our fully in-office team. You will collaborate with local and regional IT teams to deliver support across multiple offices, handling daily IT support for the local office and providing helpdesk assistance to users throughout the region.
Responsibilities include supporting the corporate Helpdesk, installing printers and other office equipment, supporting enterprise applications, performing data maintenance
Qualifications
- Bachelor's Degree in IT/Systems, CS or related field with 1–2 years of experience OR
- Associates Degree in IT/Systems, CS or related field with 2+ years of experience
- Knowledge of Windows 11, Office 365, Teams and OneDrive for Business, Exchange 365, Windows Server 2019, Active Directory, networking basics
- Ability to configure and troubleshoot Windows PC and understand AD user accounts and security groups
Responsibilities
- Provide daily IT support for the local office and regional users
- Support the corporate Helpdesk and enterprise applications
- Install printers, copiers, plotters and other office equipment
- Perform data maintenance and data archiving
- Assist with office moves and expansions
Skills
Education
Tools
Job description
Kimley-Horn in Indianapolis, IN is seeking an Information Technology (IT) Analyst to join our fully in-office team. You will collaborate with local and regional IT teams to deliver support across multiple offices, handling daily IT support for the local office and providing helpdesk assistance to users throughout the region.
Responsibilities include supporting the corporate Helpdesk, installing printers and other office equipment, supporting enterprise applications, performing data maintenance
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