IT Help Desk Technician — On-Site Manufacturing Support

Metal Craft and Riverside Machine & Engineering

Eau Claire (WI)

Presencial

USD 45.000 - 65.000

Jornada completa

Hace 3 días

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Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

401K with profit sharing

Descripción de la vacante

Metal Craft and Riverside Machine & Engineering seeks an IT Help Desk Technician to provide user support and problem resolution across Windows environments. The role includes maintaining workstation images, assisting with CAD and ERP software, and coordinating with facilities across WI and MN.

Some after-hours work may be required. The ideal candidate has an Associate degree in IT/CS and 2–4 years of tech support experience, with strong customer service and teamwork skills, and a willingness to

Formación

Associate degree in Information Technology, Computer Science or equivalent.
2-4 years’ experience in a tech support function; some experience with system administrator work, preferably from a manufacturing environment

Responsabilidades

Provide user support and customer service on company-supported computer applications and platforms.
Troubleshoot problems and advise on appropriate action.
Perform routine and emergency maintenance on company computer equipment and infrastructure.
Build and maintain system images/workstations configurations.
Ensure adherence to company policies and protect confidential information.