IT Help Desk Technician — Fast, Impactful User Support

LifeStance Health; Federal Way (WA); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Medical

Dental

Vision

AD&D

Short and long-term disability

Life insurance

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health is seeking a detail-oriented IT Support Technician to join our IT team. You will deliver first- and second-level technical support to end-users, troubleshoot hardware/software/network issues, and ensure smooth operation of devices and systems in a fast-paced environment.

Responsibilities include configuring workstations, managing user accounts in Active Directory and Microsoft 365, documenting incidents in a ticketing system, and supporting video conferencing tools and AV

Qualifications

Responsibilities

Job description

LifeStance Health is seeking a detail-oriented IT Support Technician to join our IT team. You will deliver first- and second-level technical support to end-users, troubleshoot hardware/software/network issues, and ensure smooth operation of devices and systems in a fast-paced environment.

Responsibilities include configuring workstations, managing user accounts in Active Directory and Microsoft 365, documenting incidents in a ticketing system, and supporting video conferencing tools and AV