IT Help Desk Specialist – Windows & Office Support

John H. Carter; Baton Rouge (LA); On-site; USD 42,000 - 64,000; Full time

Job summary

John H. Carter Co., Inc. is seeking an IT Support professional in Baton Rouge, LA to manage communications, installations, patches, upgrades, and on-site maintenance. The role requires handling client/server and MS Windows support, plus MS Office setup and user assistance, with occasional call-out duties.

Not eligible for visa sponsorship. A Bachelor’s or High School diploma is required, with supporting experience in IT operations and strong TCP/IP skills.

Qualifications

• Bachelor's degree or higher required.
• High School diploma required.

Responsibilities

• Coordinate installation, patches and upgrades.
• Perform on-the-spot client/server maintenance and troubleshooting.
• Provide application support and troubleshooting for MS Windows platforms.
• Support users in installation, setup and maintenance of MS Office Suite.

Skills

Communication

Troubleshooting

Independence

Education

Bachelors

High School

Tools

MS Office Suite

Windows OS

TCP/IP

Job description

John H. Carter Co., Inc. is seeking an IT Support professional in Baton Rouge, LA to manage communications, installations, patches, upgrades, and on-site maintenance. The role requires handling client/server and MS Windows support, plus MS Office setup and user assistance, with occasional call-out duties.

Not eligible for visa sponsorship. A Bachelor’s or High School diploma is required, with supporting experience in IT operations and strong TCP/IP skills.