IT Help Desk Specialist: Windows & Networking Support

DCS Corp

Dayton (OH)

On-site

USD 42,000 - 64,000

Full time

14 days+

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Job summary

DCS Corp is seeking a Help Desk Specialist in Dayton, OH to support local and remote employees. You will install and maintain laptops, printers, phones, and other equipment, and troubleshoot across hardware, software, and networking domains.

The role requires US citizenship, a degree (or equivalent experience), and strong communication and problem-solving skills. You will document issues and strive for timely resolutions, with Network+ within 90 days as a target.

Qualifications

U.S. citizenship is required.
Bachelor's or Associate degree with 0–2 years' experience or high school with 8 years' experience.
Proficiency in Windows OS and Microsoft Office.
Strong analytical and problem-solving abilities.
Excellent verbal and written communication.
Attention to detail and accurate documentation of issues.
Ability to multi-task and meet deadlines.
Willingness to obtain CompTIA Network+ within 90 days of hire.

Responsibilities

Install, configure, and maintain corporate laptops, printers, phones, and other equipment.
Troubleshoot hardware, software, networking, and related technologies.
Document, track, and monitor problems to ensure timely resolution.