IT Help Desk Specialist - Remote & On-Site Support

Aditi Consulting; North Carolina; Presencial; USD 32.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision benefits

401(k) plan with employer match

Paid time off

Descripción de la vacante

Aditi Consulting is seeking an IT Support Technician to join our on-site team in North Carolina. The role emphasizes Office 365, SharePoint, and Virtual Desktop (VDI) with Azure VDI experience preferred and user/group administration capabilities.

You will participate in an on-call rotation, support users remotely by phone and via remote tools, and provide in-person assistance. Strong Windows and Mac troubleshooting across devices is required, along with SCCM/Intune/JAMF management.

Formación

• Experience with Office 365, SharePoint, and Virtual Desktop (VDI) with user/group administration.

Conocimientos

Office 365

SharePoint

VDI

On-call rotation

Jira/ServiceNow

Remote support

In-person support

Windows troubleshooting

Mac troubleshooting

SCCM/Intune/JAMF

Customer service

Herramientas

Jira

ServiceNow

SCCM

Microsoft Intune

JAMF

Descripción del empleo

Aditi Consulting is seeking an IT Support Technician to join our on-site team in North Carolina. The role emphasizes Office 365, SharePoint, and Virtual Desktop (VDI) with Azure VDI experience preferred and user/group administration capabilities.

You will participate in an on-call rotation, support users remotely by phone and via remote tools, and provide in-person assistance. Strong Windows and Mac troubleshooting across devices is required, along with SCCM/Intune/JAMF management.